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Taxpayers are spending hours on hold with the CRA — despite repeated promises of faster service

FAST NEWS Team August 16, 2023 0

Woman with her cellphone smart phone Shutterstock ID 196439795

The federal government has earmarked hundreds of millions of dollars to improve customer service at the Canada Revenue Agency (CRA) — but people who regularly deal with the country's tax collector say it hasn't had much of an effect, with telephone wait times sometimes clocking in at more than two hours.

from CBC | Politics News https://ift.tt/1muFdf7

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